Trouble with "Volume Shadow Copy Service"

Hey guys, I’m trying to create a point in time backup with restic 0.17.2 compiled with go1.23.2 on windows/amd64
I tried the command on windows 10, server 2022 and server 2016 on different computers but same result (Volume shadow copy service is up and running)

restic --repo d:\backuptest -verbose backup D:\MongoDB\data --use-fs-snapshot

open repository
enter password for repository:
repository 83be3825 opened (version 2, compression level auto)
created new cache in C:\Users\me\AppData\Local\restic
no parent snapshot found, will read all files
load index files
[0:00]          0 index files loaded
start scan on [D:\MongoDB\data]
start backup on [D:\MongoDB\data]
creating VSS snapshot for [d:\]
successfully created snapshot for [d:\]
error: incomplete metadata for D:\: multiple errors occurred: [get named security info failed with: Access is denied.; get EA failed for path \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy3\, with: get file EA failed with: The parameter is incorrect.]
scan finished in 13.260s: 204 files, 26.122 GiB
...

Thanks in advance

Welcome!

This is a known issue, and a solution is currently in progress.

In the meantime, you may revert to version 0.17.1 until the fix is officially released.

2 Likes